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We are in need of experienced or freshers Guest Relations Manager. Improve brand awareness, establishment, and placement in the market Responsible Complaint management, escalations & account retention Managing the customer query. Building good customer relationship to maintain client retention Direct dealing with customers and client Provide relevant information to the clients. Offering exceptional customer service and expert advice Job Role : Ground Staff Job Location : Kolkata , Delhi Job Type : Full Time Required Skill Set Qualification : 10th pass or above for male and 12th pass or above for female Age : 18 to 28 years for male and 18 to 26 years for female Presentable Good Communication Skills with command over English and Hindi Telephone Skills Required Candidate profile : Management graduate with strong communication skills. Responsible for handling Operations and Guest Relations. Confident and professional personality. A real passion for delivering consistent and outstanding customer service. Interpersonal ability, telephone and customer service skills. Excellent customer service skills. Ability to take business development initiatives. Willingness to learn and commitment to personal development. Basic Computer Skills Word, Excel. Demonstrable ability to handle and resolve difficult situations if any arise.
Its a permanent job with fixed salary.